Help and support
How to use it
- Open a Google Sheet, then Extensions → StatementSheet → Convert bank statement PDF.
- Choose one or more statement PDFs downloaded from your bank's website.
- Check each file's verdict, choose Each statement in its own new tab or Merge into one “Transactions” tab, and press Write to sheet.
What the verdict means
| Verdict | Meaning | What to do |
|---|---|---|
| Balanced ✓ | Opening balance plus all transactions equals the closing balance printed on the statement. | Spot-check a few rows as usual. |
| Off by $X | The rows don't add up to the closing balance. A row was probably missed or misread. | Compare against the PDF before relying on it. Writing it is free and doesn't count toward your free statements. Email us the bank name (not the file) so we can fix the layout. |
| Can't verify | The statement doesn't print an opening and closing balance we could find. | Check totals by hand. Free, doesn't count. |
Error messages
| Code | Meaning | Fix |
|---|---|---|
| NO_TEXT | The PDF has no text layer. It is a scan or photo. | Download the statement from your bank's website instead of scanning it. Scans are not supported. |
| PASSWORD | The PDF is password-protected. | Open it, print or save it as a new PDF without a password, and try again. |
| NO_TABLE | We found text but no transaction table. | Make sure it's a statement (not a letter or summary). Tell us the bank so we can add the layout. |
| NO_ROWS | We found a table but no dated transactions with amounts. | As above. |
| BAD_PDF | The file is damaged or isn't a PDF. | Download it again. |
| Already imported | This statement is already in the Statements log of this spreadsheet. | Press "Import anyway" if you really want a second copy. |
Failures never count toward your free statements, and nothing from the file was uploaded anywhere.
Billing
- Cancel: in the sidebar choose "Manage or cancel", or use the link in your Stripe receipt. One click; you keep access until the end of the period you paid for.
- Paid but still shows Free? Press “I already paid: check my licence” in the sidebar. If you paid with a different email from your Google account, open the plan from the add-on (so the payment is linked to your Google account) or email us.
- Refund: email us within 14 days of a charge for a full refund of that charge.
Contact
media@autoquantix.com. Please never email us your statement. Tell us the bank, the error code and the page count instead.